Terms & Privacy Statement

Privacy Policy

This privacy statement describes how the website www.penworldbooks.com uses the personal information you provide on the website. It also describes the choices available to you regarding the use of your personal information.

1. The form and scope of collecting and processing personal data

As a general rule, you may access our websites without having to provide any personal data. However, when you register with us by filling our contact form, we use your information strictly for the following purposes;

  • Send you requested product, download links & other service information
  • Respond to customer service request
  • Respond to your questions and concerns
  • Improve the website and marketing efforts
  • Conduct research, analysis & newsletter distribution

You can unsubscribe to our newsletter at any time

2. Passing on data to third parties /security

We employ technical and organizational security measures to guarantee that your data is protected from loss, incorrect modifications and unauthorized third-party access. To the greatest extent possible, we ensure that only authorized persons have access to your personal data and only insofar as it is necessary in the scope of the above-mentioned purposes.

If you notice any misuse of your information in contrast to our privacy policy, please contact us via the e-mail address info@penworldbooks.com

Blog comments

This website offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them via the internet, around the world. We reserve the right to remove any comments from the blog if we find them offensive, defamatory, obscene, abusive, vulgar, or in any way inappropriate.

Links to Other Web Sites

This website includes links to other websites whose privacy practices may differ from that of our website. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit. We have no control over and not responsible for the privacy policies and practices of other websites and blogs.

Terms and Conditions of Business

The following Terms & Conditions of Business (“T&C”) apply to the use of the website www.penworldbooks.com, as well as to the purchase contracts concluded at the site, and to all related services provided by PEN WORLD PUBLISHING CO. LTD (owner/operator of this website), with office situated at 19 Woko Street, Off Ogbogoro road, Iwofe, Port Harcourt, Rivers state, Nigeria.

a) As used in these T&C, the term “Customer” shall refer to buyers of digital and print books on the website.
b) The website offers books, magazines, electronic books (including individual chapters thereof, if available) (“eBooks”), and electronic magazines (including individual articles thereof, if available) (“ePapers”) for sale. The specific items and prices or subscription are provided in each case on the website.
c) The Customer has the option of ordering individual issues of our books and/or magazines as print products and/or as eBooks or ePapers and may also take out subscriptions of print products or access to our periodic publication, by clicking on the relevant shopping cart button provided for the product on offer, and by subsequently completing the order process.
d) By clicking on the “Buy Now” button, the Customer submits a proposal to conclude the relevant contract. The website accepts this proposal by sending order confirmation by email, whereupon the contract is formed.

Terms of Delivery for Digital & Print Products

For Digital:

a) eBooks and/or ePapers are delivered in Electronic Format. For delivery purposes, the Customer can click on a button on the website after conclusion of the contract, which triggers the downloading of the respective file in Electronic Format: pdf, epub etc., to the extent available on the website.

b) The product bought will no longer be accessible via the link provided within the first 12 months of the contract, having been concluded and the Customer has not yet downloaded a complete, technically satisfactory file of the eBook in one of the Electronic Formats offered, the full amount paid for the book concerned shall be refunded to the Customer.

c) Technical Requirements for Using Digital Content: For using digital content and in particular for reading and storing the eBooks, ePapers, from our title Collections, the Customer needs normal Internet access and/or a programme for viewing documents in Electronic Format.

For Print:

d) The books, magazines and other print products sold shall be dispatched to the Customer. The Customer shall pay the normal shipping costs. During the order process, the Customer’s attention will be expressly drawn to this fact and to the actual shipping costs payable.

e) All books (hardcopy) indicated to be instock are shipped on the same day the order is placed. A confirmation email is sent once the item leaves our bookshop. This email will not only confirm that the item has left our bookshop, but will also provide the UPS tracking number for your item along with an estimated delivery date (according to UPS, and based on the shipping method you selected).

f) Online Return policy: The website offers a 14 day Money Back Guarantee on our hardcopy books. We will issue a full refund for most items returned in new condition within 14 days of the shipment date.

Prices, Terms of Payment

a) The prices for the individual goods are stated in the respective presentation of each item.
b) The website accepts various means of payment, as provided by the payment system provider.
c) The Customer shall be billed electronically for the goods and services ordered, and invoices shall be sent to the email address he or she has specified.

Order Cancellation

To cancel an order you have placed on the website, you must contact customer support by email (info@penworldbooks.com) or by phone (+2348027109900). Every effort will be made to accommodate the cancellation of your order as long as it has not yet been shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has been shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).

Rights of Use for Digital Content

The following rules apply to digital content in its entirety.

a) Purchased digital content shall be delivered to the Customer by making the eBook available in Electronic Format. However, the use of eBooks or ePapers is permitted only for the Customer’s own purposes and the cases allowed by copyright law. If the Customer downloads digital content, the file may be stored on the end device used by the Customer personally. The following in particular are not permitted:

  •   Making unauthorized additional copies, in particular on end devices or media to which third parties have access;
  •   Adapting digital content, and publishing or exploiting the item thus made; passing on digital content to third parties, or making it available to the public (including intranets).

b) To prevent misuse, PENWORLD PUBLISHING CO. LTD, operator of the website reserves the right to mark the eBook or ePaper and individual content items by using an electronic watermark or some other technical identification mark that are not necessarily evident to the Customer. Also, PENWORLD PUBLISHING CO. LTD reserves the right to equip the eBook or ePaper with technological protection measures to prevent any acts infringing copyright and any other infringements of intellectual property rights.

Nigeria shall be the place of jurisdiction for all legal disputes arising directly or indirectly from the contractual relationship between PENWORLD PUBLISHING CO. LTD, operator of the website and the Customer. In such event, Abuja shall be deemed to have been agreed as the place of performance.

If any provision of these Standard Terms & Conditions of Business is ineffective, this shall not affect the validity of the remaining provisions. In any such case, the parties shall negotiate for a clause that is to substitute the ineffective provision and that reflects the content of the original provision as closely as possible.

PEN WORLD PUBLISHING CO. LTD owner/operator of this website may update this Business Terms &Privacy Policy from time to time by posting an updated version on this site.